Last Updated: 25 January 2025

At VisionCET, we strive to provide the best services and products to our customers. However, if you are not satisfied with your purchase, we offer a refund policy as outlined below. Please read this policy carefully to understand your rights and obligations.

1. Eligibility for Refund

Refunds are available under the following conditions.

You request a refund within 7 days of your purchase.The product or service is defective, damaged, or not as described.You have not used or accessed the product or service extensively.

2. Non-Refundable Items

The following items are not eligible for a refund.

Services that have been fully rendered or accessed.Downloadable products or digital content that has been accessed or downloaded.Products or services purchased during a sale or promotional period, unless otherwise stated.

3. How to Request a Refund

To request a refund, please follow these steps.

Contact our support team at Visioncet1@gmail.com within the eligible refund period.Provide your order number, the reason for the refund request, and any supporting documentation (e.g., photos of damaged products)

Our team will review your request and notify you of the approval or rejection of your refund.

4. Refund Processing

If your refund request is approved.

Refunds will be processed within 3 business days.The refund will be issued to the original payment method used during the purchase.Please allow additional time for the refund to reflect in your account, depending on your bank or payment provider.

5. Partial RefundsIn

some cases, only a partial refund may be granted.

If the product or service has been partially used or accessed.If the product is returned in a condition that is not eligible for a full refund (e.g., damaged due to misuse).

6. Cancellation Policy

If you wish to cancel a service or product before it has been delivered or accessed, you may be eligible for a full refund. Please contact us immediately to request a cancellation.

7. Contact Us

If you have any questions or concerns about our Refund Policy, please contact us at:Email: visioncet1@gmail.comPhone: +91 9284156237Address: Dhamankar Naka, Bhiwandi, Maharashtra